Pascal Birchler
Forum Replies Created
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Forum: Plugins
In reply to: [Web Stories] Web Stories not loading properly in the dashboardThanks for the quick reply. In that case, it sounds like a potential browser issue for these other people. I’d suggest following typical debugging steps such as trying incognito mode without any extensions, or even a different, up-to-date browser, to see if the issue still occurs.
Forum: Plugins
In reply to: [Web Stories] Web Stories not loading properly in the dashboardHi there,
Thanks for reaching out.
To clarify, these users are all using the Author role? Are they the creators of the stories, or were they created by someone with e.g. Administrator role? There might be some messages is the browser console (press F12 to open) when this happens, which could help us investigate.
Alternatively, you should always be able to see all stories on the “All Stories” page, so I recommend using that in the meantime.
Forum: Plugins
In reply to: [Web Stories] Editing captions in storiesIt’s not code to insert, it’s code to remove. If you don’t know where this code is on your site, I suggest asking your developer/administrator or hosting provider for help.
Forum: Plugins
In reply to: [Web Stories] Editing captions in storiesThanks for sharing the link.
It looks like you added some custom markup to your site to display stories in a modal. That’s why you see this text at the top. You will have to fix that markup or remove it. Here’s the code in your site:
<!-- MODAL with iframe -->
<div id="storyModal" class="story-modal" aria-hidden="true">
<div class="wrap">
<iframe id="storyIframe" class="story-iframe" src="about:blank" allow="autoplay; fullscreen" allowfullscreen></iframe>
<button id="openInTab" class="story-open-tab">Открыть в новой вкладке</button>
<button id="closeStory" class="story-close" aria-label="Close">✕</button>
</div>
</div>As for the sharing button, its position can’t be changed.
Forum: Plugins
In reply to: [Web Stories] Editing captions in storiesHi there,
Could you please share the URL to the affected story so that we can take a closer look?
Thanks!
Forum: Plugins
In reply to: [Web Stories] video bgVideos must be served via HTTPS. Your whole site is using HTTP though. That’s why your stories currently fail AMP validation as well.
I recommend reaching out to your hosting provider to get that fixed. After that, try uploading a new video to a story.
Forum: Plugins
In reply to: [Web Stories] AMP incompatibility with poster elementHi there,
Thanks for reaching out.
To clarify, you are using the Web Stories shortcode to display a single story on your website, and you are using an AMP-first website. Is that correct? If so, are you using the official AMP WordPress plugin from https://wordpress.org/plugins/amp/? It might be easiest if you share a link to your site so we can take a look.
Forum: Plugins
In reply to: [Web Stories] webstories categoryHi there,
Thanks for reaching out.
The categories and tags used by the Web Stories WordPress plugin are only for organizing your content in the WordPress admin. They are not exposed on the website, there are no category archives URLs. So this is expected behavior. There are currently no plans to change this.
If you’re a developer you could look into using one of the many hooks provided by WordPress to customize this behavior, though we don’t officially support any such changes, so use at your own risk.
Hope this helps!
Forum: Plugins
In reply to: [NSFW] [Web Stories] Convert web story detail button to A tagHi there,
Thanks for reaching out.
The HTML markup of these icons cannot be changed.
Note that
<button>is semantically correct as it performs an action on the current page and doesn’t navigate to another URL.Forum: Plugins
In reply to: [Web Stories] style in rtlHi there,
Thanks for reaching out. Could you perhaps share the URL to the website where this occurs so that we can take a closer look?
Forum: Reviews
In reply to: [Web Stories] Close buttonHi there,
Thanks a lot for reaching out & leaving a review. We’d be happy to look into this.
Could you please open a new support topic and share the link to your website where you see this happening? It’s a bit more complex than just adjusting CSS because a) these classes are usually added for a reason and b) we don’t actually control the CSS 🙂
Forum: Plugins
In reply to: [Web Stories] How to display stories always from the first slide?Hi there,
Are you referring to when you view a story on its single page (e.g.
example.com/web-stories/my-story) or when using the Web Stories block?Hi there,
Do you perhaps have a link to your website so that we can see this in action?
The carousel should definitely directly open the stories, so there might be some kind of misconfiguration or so.
Forum: Plugins
In reply to: [Web Stories] How to properly use Google Web Stories in Next.js app?Hi there
Are you still looking for assistance? At first glance the site and the story player integration looks fine. I’m not aware of other Next.js sites embedding stories like this, so I don’t think I can help with this specific instance.
Forum: Plugins
In reply to: [Web Stories] Call a specific story using shortcodeNo, this is not possible with the shortcode. It can be done with the Web Stories block, which is the recommended way to embed stories in general.