Hi @hikmahdna,
Thanks for your message. I’m sorry you’re having trouble. To help diagnose the issue, can you clarify what you mean by “broken”? For example:
- When you say “broken,” do you mean there’s an error message, or the integration simply stops doing anything?
- If there is an error message, what exactly does it say (a screenshot would be very helpful)?
- When did things stop working? Was it after a plugin/theme update, or a change in hosting?
- If possible, could you share a screenshot via something like https://snipboard.io/ (e.g. upload and share a link) so we can see exactly what’s happening?
Once we have those details, we’ll be much better able to help you troubleshoot.
Looking forward to your response.
Hi @frankremmy
I should have let you know that it’s fixed now.
Thanks so much!
Hello @hikmahdna,
I’m glad to hear the issue is resolved!
If you have a moment, could you please leave a quick review about your experience with our support here?
Your feedback helps us improve and assists other users, too.
Please don’t hesitate to let us know if you run into anything else.
We haven’t heard back from you in a while, so I’m going to mark this as resolved.