State appear optional

  • Resolved xhasbix

    (@xhasbix)


    6 months, 2 weeks ago

    I’ve set the “State” field as Required in Woo Checkout Manager, but it still appears as Optional on the checkout page.

    I’ve already cleared the cache and confirmed that the setting is saved correctly, but the label still shows “(optional)” beside the field.

    Could you please help check if this is a known issue or if there’s a conflict with WooCommerce or the theme?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    6 months, 2 weeks ago

    @xhasbix That behavior depends on the country selected — in some countries the “State” field is required, while in others it’s optional. This configuration comes directly from WooCommerce’s default settings, not from our plugin. WooCommerce automatically determines whether the field is marked as “required” or “optional” based on the country rules predefined in its core.

    Best regards.

    Thread Starter xhasbix

    (@xhasbix)

    6 months, 1 week ago

    But why does the state go back to ‘required’ instead of ‘optional’ when I deactivate this plugin?

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    6 months, 1 week ago

    @xhasbix Hi mate,

    To better understand the issue, please record a screencast (screen recording) showing the problem. 

    You can easily do this using http://www.loom.com and share the link with us here. 

    Best regards, Quadlayers Support Team.

Viewing 3 replies - 1 through 3 (of 3 total)

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