Works perfectly…but

  • andr3selite

    (@andr3selite)


    1 year, 1 month ago

    The plugin migrated everything successfully, but I’m not sure if the following confusionwas due to my mistake or an error in the message.

    Process followed:

    1. I installed the plugin on the website I wanted to migrate (ORIGIN/Website #1). The plugin dashboard then displayed this message:
      “Install Migrate Guru plugin on the DESTINATION and USE THE KEY.”
    2. I naturally installed Migrate Guru on the other website (DESTINATION/Website #2) and copied the key from Website #1 to paste on the DESTINATION. However, it turns out that the key should be copied from the website that is to be the destination.

    There is a video on the dashboard that explains this, but if a user (like me) ignores the video and follows only the text instructions, it can lead to confusion.

    Other than that, the plugin works perfectly. I’ll definitely use it for future migration tasks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kousik

    (@kousikbv)

    1 year, 1 month ago

    Thank you for the review! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. Your feedback means a lot and motivates us.

    We’ll be sharing your feedback about the text instructions with our product team to help improve clarity and avoid any confusion for users.

    barnabas1

    (@barnabas1)

    11 months, 2 weeks ago

    @kousikbv Will you ever change the wording?

    Plugin Support Kousik

    (@kousikbv)

    11 months, 2 weeks ago

    Hey @barnabas1,

    Our team is actively working on this, and improvements are expected later this week.

    We apologize for any inconvenience this may have caused.

    If you have any further questions or concerns, please don’t hesitate to reach out.

    barnabas1

    (@barnabas1)

    11 months, 2 weeks ago

    @kousikbv Thank you for the reply and for trying to improve this.

Viewing 4 replies - 1 through 4 (of 4 total)

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