• Resolved faisalpro

    (@faisalpro)


    hello thre, I have created the exported file from my taxonomy “course categories” but when i click the download button for downloading the CSV experted file. the button not doing any functionality.
    please help me to export my taxanomy “course categories”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Prema Iruthayarajan

    (@premairuthayarajan)

    Hi @faisalpro,

    Thanks for reaching out.

    Can you please check the following:

    • Make sure the wp-content folder has the correct write permissions.
    • Verify if there are any rules in your .htaccess file that could be blocking downloads.
    • Try the export in a different browser (for example, Firefox), as some browsers may restrict CSV downloads.
    • Confirm whether this issue occurs only for the “Course Categories” taxonomy or if it affects other post types/taxonomies as well.

    If the problem still persists, please share your environment details (WordPress version, theme, active plugins, PHP version, and server info) so we can look further into it.

    Plugin Contributor Prema Iruthayarajan

    (@premairuthayarajan)

    Hi @faisalpro,

    Just following up to see if you had a chance to try the steps I shared earlier. Once you provide your environment details or let us know the outcome, we can help pinpoint the issue and suggest the right fix.

    Looking forward to your update!

    Plugin Contributor Prema Iruthayarajan

    (@premairuthayarajan)

    Since we haven’t heard back from you, we’ll go ahead and close this topic for now. If you still face the issue or need further assistance, please feel free to open a new thread anytime. We’ll be happy to help.

Viewing 3 replies - 1 through 3 (of 3 total)

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