Grzegorz Rola

Hello,

Thank you for the detailed investigation.

The fs_free_shipping_notice session key is created when the Left for free shipping notice functionality is used. In this case, the plugin stores data related to that notice in the WooCommerce session, so the presence of this key is expected.

If you want to prevent this data from being saved in the session, you can disable the Left for free shipping notice functionality. Once disabled, the fs_free_shipping_notice key will no longer be created.

If session size is the main concern here, disabling this feature would be the recommended first step, followed by monitoring whether the size of session entries decreases.

Best regards,
Grzegorz

Hi @kkrupp68,

This looks like a different issue than the original IDNA_DEFAULT error reported earlier in this thread.

From the message:

Class ‘UpsFreeVendor\WPDesk\WooCommerceShipping\Ups\UpsAdminOrderMetaDataDisplay’ not found

it looks like some plugin files may be missing or the update to 3.6.4 may not have been applied completely.

Please try the following:

1. Deactivate Shipping Live Rates and Access Points for UPS for WooCommerce.
2. Delete the plugin completely from Plugins in WordPress.
3. Download and install the plugin again fresh.
4. Clear all caches (plugin/server/browser) and test again.

Best regards
Grzegorz

Hi,

Thank you for the report.

The error:

Undefined constant ‘IDNA_DEFAULT’

usually means that the PHP intl extension is missing or not enabled on the server. This constant is provided by intl, and without it the plugin cannot properly make UPS API requests.

Please ask your hosting provider / server administrator to check that:

• the PHP intl extension is installed,
• it is enabled for PHP 7.4.33,
• and the website is using the same PHP version after the change.

Once intl is enabled, please test the plugin again.

If the issue still occurs, please send us:

• confirmation that intl is enabled,
• a copy/screenshot of phpinfo(),
• and information whether the error appears only when requesting live UPS rates.

Best regards
Grzegorz

Hi @thecamerax,

This may indicate an incomplete installation or an incomplete plugin update. The error Class “UpsFreeVendor\WPDesk\UpsShippingService\UpsServices” not found usually means that some of the plugin files were not uploaded or updated correctly.

Please reinstall the plugin:

1. remove the current version of the plugin from WordPress,
2. upload a fresh copy of the plugin,
3. activate it again,
4. if possible, also clear the server cache / OPcache.

After reinstalling, please check whether the error still occurs.

Best regards
Grzegorz

Fixed in 1.9.16

Hi,

Thanks for the update.

Yes, the flexible_shipping_ups_refresh_token action should normally be visible in the Pending actions list.

What likely happened in your case is that Action Scheduler was not working properly for some time. In that situation, the plugin could end up creating excessive scheduled actions for flexible_shipping_ups_refresh_token, which would explain the behavior you saw.

We’ll add an extra safeguard in upcoming versions so that if Action Scheduler is not working correctly, redundant flexible_shipping_ups_refresh_token schedules will not be created.

Please let us know if you notice anything unusual again.

Best regards,
Grzegorz

Hi,

thanks for reporting this.
Could you please let us know which PHP version you are running?

Best regards
Grzegorz

Hi!

Thanks for your message. For security reasons, we can’t accept temporary system/admin logins on this forum.

Please contact us via our official support page: https://octolize.com/support/.

Once you reach out there, we’ll provide step-by-step instructions on how to share access details securely (if needed) and what information we’ll need to investigate.

Kind regards,

Grzegorz