Included Health

"Once you've identified [providers] who are high quality and matched to the member's needs, how do you make it as easy as possible for the member to actually get to that appointment and achieve savings?" In our recent webinar, we shared how Provider Connect uses an AI-powered personalized engagement engine to guide members to higher-quality, more cost-effective care. Built on more than a decade of experience and over 300 physician quality measures, our model helps create smarter, better-fit provider matches. The impact adds up to an average of $2,100 in savings over five years for every converted referral. Catch the replay of Better Care Starts with Better Matches: https://bit.ly/4ob4ljB

Quality isn’t a trade‑off — it’s how our clients are lowering trend and improving outcomes. Effective strategies build on one another over time. Through integrated navigation and virtual care, we can deliver near-term savings while setting the stage for lasting, workforce-wide health improvements. Quality without compromise means better care, the right connections, and support for the whole person. Learn more about our three step quality framework here: https://hubs.li/Q04fv3Lw0

We’re heading to Chicago for Hinge Health’s Movement 2026! Included Health is sponsoring this year’s event and looking forward to connecting with employers and benefits leaders who are navigating rising costs and rethinking what smarter benefits can look like for their people. If you’ll be there, stop by Booth #22 to meet the team and learn how All-Included Care helps create a more personalized healthcare experience, strengthen a more cohesive benefits ecosystem, and drive better value for members and employers alike. See you in Chicago.

When people need behavioral health support, timely access can make all the difference. At Included Health, members can access therapy or psychiatry in 1–3 days, with care available in all 50 states, seven days a week, including nights and weekends. That means less waiting, faster support, and care that’s designed to meet people where they are. The impact? More than 80% of members who engage with our behavioral health services experience an improvement in depression or anxiety symptoms. Learn more about how we’re expanding access to behavioral health: https://bit.ly/4nWgwk9

When your workforce is constantly on the move, healthcare has to move with them. PSA Airlines, Inc. partnered with Included Health to create a simpler front door to care — combining navigation, virtual care, and coordinated support for employees and their families. The result: a 6.5% lower healthcare cost trend than benchmark in year two, along with strong engagement from the people who needed support most. See how PSA is building benefits that work better for a mobile workforce: https://bit.ly/4tQh78I

Healthcare “quality” is hard to define — and even harder to find. In his latest piece for Fast Company, our CEO Owen Tripp explores why that’s been true for so long — and why that standard is finally starting to change. As better data, more intelligent AI, and more connected health experiences come together, we have an opportunity to make high-quality care feel less like a guessing game and more like something people can count on. That’s the future we’re working toward at Included Health: healthcare that feels more personal, more transparent, and more reliable from the start. Read more: https://bit.ly/3Ry7GwV

Three days to inspire the next three years. That’s the spirit behind Inspire, Included Health’s client summit, built to bring healthcare and benefits leaders together around what’s working now, what’s coming next, and what they want to do differently. We captured a bit of that energy through the voices of our clients and executive leaders: inspired thinking, inspired connections, and inspired action. We’re grateful to everyone who helped make Inspire such a meaningful few days, and energized by the conversations, possibilities, and momentum carrying us forward.

For military families, healthcare has to work in real life — across moves, changing schedules, and the demands of service. We’re proud to support individuals and families who serve our country with care that’s easier to access when and where they need it. A recent milestone we’re especially proud of: we’ve now supported more than 500,000 visits with military beneficiaries and their families. For us, that number reflects moments of care, relief, and reassurance for families navigating busy schedules, complex logistics, and everyday health needs. It’s one more reminder of why making care easier to access matters.

Healthcare quality is no longer a luxury — it’s a mandate. As point solutions stall out, getting people to the right outcome faster is crucial to solving the healthcare affordability crisis. By combining AI-powered navigation, integrated virtual care, and provider-level quality data, we can optimize, influence, and transform cost trend over time. See how our quality-first framework can help you break the iron triangle of fast, good, and affordable healthcare: https://hubs.li/Q04fv3Lw0

If your employees are still sorting through manual provider lists, they’re likely missing out on the highest-value care available to them. This week, we introduced Provider Connect — and TOMORROW, we’re giving you a closer look. Tune in for an exclusive demo to see how our AI assistant, Dot, leverages health history and transparent quality scores to guide members toward the right providers the first time. Better matches = better outcomes and lower costs. Save your spot: https://bit.ly/4d4kHGU