Yasin Abedi
Forum Replies Created
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Hi @zingai8888 ,
Sorry for the delayed response here.Test Mode seems to be enabled in 10Web Booster settings.
When Test Mode is enabled, the live website is not optimized for regular visitors, so this can explain why the speed results are lower than expected.Please disable Test Mode from the Booster settings, clear the cache, and then test the website speed again.
Hi @a301493 ,
Sorry for the delayed response here.Could you please share the website URL where you are trying to connect 10Web Booster?
Also, are you using any security plugin on the sites? If yes, please let us know which one.Once we have these details, we’ll be happy to check further.
Hi @mpdev ,
Sorry for the delayed response here.This is most likely related to CSS optimization affecting the Astra icon font.
Please find the Astra icon/font file handle or ID, similar to how other fonts may appear as ld-icon or font-awesome, and add it to the CSS exclusion section from the 10Web Booster settings in the 10Web dashboard.
After that, clear the cache and check the affected optimized pages again.
Hi @ansdiscog ,
Sorry for the delayed response here.This is a known warning related to WordPress 6.7+ translation loading changes, and our team is aware of it.
We’ll try to address it in future Photo Gallery updates. For now, it should not affect the plugin functionality, so you can hide notices on the live site by making sure debugging/display errors are disabled.Hi @shadowzero27 ,
Sorry for the delayed response here.Regarding the edit button not working in the editor, this is a known issue with the block editor. Unfortunately, we do not have a confirmed ETA for the fix at the moment.
In the meantime, please use one of these workarounds:
1-Edit the gallery using the Classic Editor.
2-Add/display the gallery using its shortcode instead.For the alt text showing over the lightbox images, could you please share screenshots or a short screen recording showing how it appears on desktop and mobile?
Please also share the gallery page URL and a screenshot of the gallery/lightbox settings, so we can better understand what is causing it.Hi @shadowzero27 ,
Sorry for the delayed response here.This is a known issue with the edit function in the block editor. Unfortunately, we do not have a confirmed ETA for the fix at the moment.
In the meantime, please use one of these workarounds:
1-Edit the gallery using the Classic Editor.
2-Add/display the gallery using its shortcode instead.We’re sorry for the inconvenience and appreciate your patience.
Hi @joedean ,
Sorry for the delayed response here.Since this is showing a critical error, we’ll need the exact PHP error from your server logs to understand what is causing it.
Please check your hosting error logs or enable WordPress debug logging, then share the full error message related to Photo Gallery.
Once we have the actual PHP error, we’ll be happy to check further.
Hi @ctruc ,
Sorry for the delayed response here.
I checked the gallery on your website (from your previous post with the same issue), and the thumbnails seem to be showing correctly now.
This type of issue is usually related to cache or an optimization/lazy load conflict.Could you please confirm if the issue is already resolved on your end as well?
Hi @theymos ,
Sorry for the delayed response here.
I am very sorry but I should ask you to contact our technical team to solve this issue, please contact us using using the following form. Please mention this forum post link in your email’s subject line.Hi @drstir ,
Sorry for the delayed response here.
Could you please confirm if the issue still persists?
If yes, please share screenshots of the affected tags and galleries, especially the 26th tag setup and examples of the galleries that changed unexpectedly.
Once we can see the setup, we’ll be happy to check further.Hi @ctruc ,
Sorry for the delayed response here.I checked the gallery on your website, and the thumbnails seem to be showing correctly now.
This type of issue is usually related to cache or an optimization/lazy load conflict.Could you please confirm if the issue is already resolved on your end as well?
Hi @mclaurie ,
Unfortunately, the product does not have the mentioned functionality yet. However, the feature you wish to have would be a great addition. So could you please add your suggestion to our Submit Your Idea page?
Our development team will consider working on this for further updates.Thanks in advance!
Hi @temafrank ,
Sorry for the delayed response here.Could you please share the full security warning or vulnerability message you are seeing?
A screenshot of the warning and the tool/plugin showing it would also help us check this properly.Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Uploads not workingHi @pesiunwalla ,
Sorry for the delayed response here.Please make sure Photo Gallery is updated to the latest version.
If the issue still continues, please share a screenshot or short screen recording showing what happens when you upload files and try to use “Add selected.”Once we can see the exact behavior, we’ll be happy to check further.
Hi @search2222 ,
Please, note that in the WordPress.org forum we are replying to the free product-related question only. For the questions regarding the Premium version, please contact our support team using the following form.