ShipMonk

What does great client experience look like? For Anne Melendez, it's equal parts data, problem-solving, and partnership. As our Senior Manager of Client Experience, she works closely with merchants to navigate challenges, optimize operations, and help their businesses grow. 💚

$2M of inventory in transit from China. At today's stacked tariff rates, that's a $680K duty bill before you've sold a single unit. Apparel gets hit hardest. Tight margins, seasonal buys, multi-SKU complexity, a surprise duty bill doesn't just hurt Q3 profitability, it reshapes what Q3 looks like entirely. The brands navigating this best aren't waiting for tariff clarity. They're building the flexibility to respond when things shift. That's exactly what we help merchants do.

Most supplement brands assume their 3PL is FDA-registered. Most don't know what that actually means. Registration is a two-year self-declaration. Submit a form, get an establishment number, you're on the list. That's the floor. Not the ceiling. What separates the 3PLs that scale your brand from the ones that scale your risk sits above that floor: cGMP documentation, lot tracking captured at receipt, FEFO at the platform level, audit packets in 48 hours, GFSI certification retailers can verify. Our 2026 compliance guide for supplement and wellness brands walks through what to look for, what to ask, and how the certifications map to retailer requirements. Link in comments.

Is your logistics provider breaking your customers' habits? 🚫 Supplements and wellness products aren’t occasional indulgences. They’re daily commitments. And a missed shipment can equal a broken habit. One late box is all it takes to ruin a routine. We help Create Wellness ensure that never happens. See how we protect the routine for Create Wellness. ➡️

I've worked with many supplement brands over the years. The ones I see scaling well have a few things in common: 1. They treat fulfillment as part of the product. Not back-office ops. 2. They get serious about compliance themselves, and expect their 3PL to own it just as much. 3. They pick their 3PL the way you'd pick a long-term partner. Based on what they bring to the work, not just what they cost. Sounds simple. But the brands actually doing all three are the ones I see thriving. Because your 3PL should be scaling your brand. Not scaling your risk

One bad lot can take down years of brand work. One retailer phone call can pause a launch you waited 18 months for. One FDA email can send your team into damage control for the rest of the year. None of those have to be your future. Supplement brands partner with ShipMonk because protecting your brand is our operation, not a feature. Scale your brand. Not your risk. https://lnkd.in/g_eJhZHt

Last night in South Beach, we did something a little different. While Miami Swim Week was in full swing, we gathered a room full of sharp minds in fashion, retail, and logistics to share what's actually working and where the industry is headed. Huge thanks to our co-hosts ApparelMagic, and to everyone who joined us at La Cañita Miami. 🌴 Until next time, South Beach. #miamiswimweek

Four years at ShipMonk. Multiple promotions. Most recently, recognized with ShipMonk's Merchant First Award. Gustavo Auler has earned that recognition by building real relationships with merchants. He takes the time to understand what each business actually needs, earns trust through consistency, and stays genuinely invested in their success. This is what Merchant-First looks like in action. 💚

406,000 square feet. One category. Apparel. Most fulfillment centers handle everything at once. Shoes next to supplements next to skincare. Same shelving, same pick process, same infrastructure. We built something different. Our Louisville facility is purpose-built for apparel: the SKU complexity, the size runs, the returns volume, the retailer compliance requirements that come with it. That's what the ShipMonk Apparel Engine is. Purpose-built fulfillment technology with the features, visibility, and control apparel brands need to scale. Outsource logistics. Not control. https://lnkd.in/dWahXETc Peak season is closer than it looks. Is your 3PL built for your category? #ApparelFulfillment #Fulfillment #Ecommerce #3PL #ShipMonk

From Operations Supervisor to Director of Operations. Carlos M. Santos has been with us since 2019, and his focus has stayed the same: the merchants we serve. Here's what he told us about what drives him every day 💚