ShipHero

New look, same mission: We are thrilled to unveil the brand new ShipHero Help Center! 🌟 They say information is power. And we know how much you value clear documentation and quick answers to help you keep your warehouse moving. Our documentation is as powerful as the software it supports. That’s why we’ve completely revamped the experience to make self-service easier than ever. This is what you’ll find in the new Help Center: ✅ A clean and polish design that matches our website and new UI for a seamless transition. ✅ Find exactly what you need in seconds with restructured categories, AI-powered answers, and related content tags. ✅ We even updated the favicon, so you’ll always know which tab is your ShipHero home base. Our goal hasn't changed: empowering you to find the answers you need, exactly when you need them. Check out the upgrade Help Center here: https://hubs.li/Q04kfWbR0

As promised, we’re back with Part 2 of our Frankly Fulfillment case study! 📦 Previously, we covered the mindset shift that unlocked their growth. Today, Director of Operations David Kadosh takes us inside the engine that powers it. With a background in Systems Engineering and the Israel Air Force, David doesn’t just manage a warehouse: he engineers it. And with ShipHero, he’s turned logistics into a precise science: ✅ Using “Forced Allocation” logic to cut processing time by 50% on high-volume bundles. ✅ The software physically prevents packing errors, ensuring zero client churn due to mistakes. ✅ Gets new hires fully productive in just 10 minutes. Huge thanks to David for opening his playbook. We’re very grateful for the partnership. 🤝 We’ll be back with more success stories and operational takeaways. Stay tuned! And if you’re ready to scale, connect with the ShipHero team today.

The ShipHero Insider Summit 2026 was a blast! Now that we are back out of the woods, here is the full recap. Camp ShipHero brought together over 150 top operators and leaders who rolled up their sleeves to tackle their everyday headaches. We had some incredibly sharp minds take the main stage, and the room really came alive during the breakout sessions and peer-led roundtables. Plus, our on-site mini-warehouse gave everyone hands-on time with live tech demos. Yet, the real highlight was the people. Camp ShipHero’s unstructured time allowed for deep networking and making real connections. We want to give a massive thank you to the ShipHero staff who worked tirelessly behind the scenes, and extend our deepest gratitude to our incredible partners. Most importantly, a special thank you goes to our attendees. You made this event a true success. Watch the Summit Recap Video below to see what we built together. Catch you at base camp next year!

Take a break from your chores and check out our new Case Study: a story about how a perspective shift can transform logistics operations. Here’s the blurb: When CEO Mendel Mangel launched Frankly Fulfillment, he initially saw ShipHero as a competitor. But after struggling with a legacy WMS that charged extra for every feature and slowed their growth, his view changed. Mendel realized that ShipHero, built by operators, comes with real warehouse workflows baked in. And once they made the switch, the impact was immediate: ✅ Zero customer churn from operational errors ✅ Scaling a single brand from near-zero to 25,000 orders/month ✅ Smarter shipping decisions with RateShop+ ✅ New warehouse staff up and running in ten minutes thanks to our intuitive UI Watch the full video to see how they stopped worrying about software limitations and focused entirely on scaling. Huge thanks to Mendel and the Frankly Fulfillment team for the trust and partnership. We’re proud to support your growth. And stay tuned for a second part of this story, where Director of Operations David Kadosh takes us deeper into their journey with ShipHero. Coming soon.

Is your warehouse team operating at its full potential? If not, we can fix that with ShipHero Academy: the free on-demand training hub, designed exclusively for our customers. From new hires to seasoned pros, your entire team has access to structured, asynchronous, and role-specific learning paths at no extra cost. ShipHero Academy helps you eliminate the learning curve and improve productivity across the board. You can master everything from basic foundations and inventory control to advanced technical solutions and labor analytics. The curriculum is built for busy schedules. With over 40 courses and new content added weekly, your team can dive into microlessons under 10 minutes or explore deep dives during a break. It is self-paced, mobile-friendly, and doubles as a permanent reference library for your operations. If you are a ShipHero customer, your full access is already waiting. If you are still exploring the platform, you can still check out our page to see how we help teams scale. Click here to explore the catalog and start learning today: https://lnkd.in/dhWgEVcc