Came across a thoughtful piece from QuantumBlack (AI by McKinsey) on why so many GenAI projects stall between a great demo and a dependable production system. Sharing a few points that stuck with me.
Their core argument: when GenAI projects struggle in production, the problem is usually not the model — it's the structure around it. Once agentic logic gets woven into a real pipeline, prompts, tool calls, and routing logic end up scattered through code that assumes deterministic execution. The result is failures that are hard to explain and runs that are hard to reproduce.
The point I found most interesting is that we've seen this pattern before. They draw a parallel to early machine learning pipelines — experimentation-first, fragile, hard to reproduce — and note that the fix wasn't better algorithms but engineering discipline: structure, reproducibility, and observability. Their take is that GenAI has hit the same inflection point, just much faster.
A few of the practices they highlight:
Keep a stable, deterministic backbone that controls what runs and in what order, while letting agents handle reasoning inside well-defined steps.
Make agent configuration explicit — declaring the model, prompt version, and tools up front, so you can understand why an agent behaved a certain way.
Treat prompts and evaluation sets as versioned data you can inspect and compare.
Build observability and evaluation into the system itself rather than bolting them on later.
Keep framework boundaries clean, so new tools can be adopted without rewriting the whole system.
Their closing thought, which I thought was a nice way to put it: a prototype is something one person can run, while a production system is something a whole team can understand, observe, evaluate, and evolve safely.
Worth a read if you're working on getting agentic systems past the demo stage.
Reference "Generative AI workflows need engineering discipline to scale beyond the demo" — QuantumBlack, AI by McKinsey https://lnkd.in/dXj7QUEX
#GenAI #AgenticAI #MLOps #AIEngineering #MachineLearning
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